Practice Team

Practice Manager

• Debra Bell

Our Practice Manager will be pleased to help you with any non-medical matters relating to the practice. To help us make sure that we provide the best possible service for our patients we welcome any comments or suggestions you would like to make, and these should be put in writing to Debra, or ask to speak to her direct.

Assistant Practice Manager

• Jane Francis                                                   

Practice Secretary

• Toni
• Sue S

Toni and Sue act as Medical Secretary to the Doctors of the practice and processes our Hospital Referrals including those made via Choose & Book.

Reception Team

Our Reception Team consists of:

• Kerry - Reception Manager
• Sharon C - Senior Receptionist
• Debby
• Lorraine
• Karolina
• Gracie
• Alyssa
• Alison

Our Reception Team are here to help you with appointments and any questions you may have concerning results of tests.

When you telephone for medical attention, they may need to ask you some details. This is in order that we can help you in the most effective and appropriate way.

Prescription Team

• Sinead - Lead Prescription Clerk
• Sharon WH

Administation Team

Our Administrative Team consists of:

• Kerry - Administration Manager
• Sue S
• Anjalie
• Liz
• Elaine
• Diana

Our administration team summarise medical records, scan information received into our clinical system and deal with the administration and recall systems to ensure we perform well under the Quality & Outcomes Framework (QOF)

Care Coordinators

• Claire - Lead Care Coordinator
• Catherine
• Jess

Claire works full time at Blackthorn Medical Centre.

Care Coordinator is a new, exciting varied role being integrated at the Blackthorn Medical Practice. The role involves working alongside the team of clinicians, receptionists, administrative staff and the wider team in order to coordinate patient care effectively.

Patients will be supported through personalised care plans and helping improve their health and wellbeing by treating them holistically, starting from what matters to them.

A Care Co-ordinators role is to proactively identify and work with people, including the frail and elderly and those with long term conditions, providing coordination and navigation of care and support across health and care services.